Relocation PA

0333 444 0423

We are looking for a Property Proficinado to join our team

Overview of Company

General

Relocation PA is currently seeking a star to become part of our rapidly expanding, disruptive and innovative team of like-minded people wanting to shake up the traditional lettings industry. We are looking for someone to work with us to help form a fast-paced dynamic business from the ground up. We want you to be a part of something you can help grow and mould from the first day you start with us, whilst having the ability to create a huge impact on the future business as we create something truly special and unique. If you are someone we are looking for you will be:

Wanting to be a part of a rapidly growing business and helping expand it nationwide to become the leading supplier of shared accommodation Wanting to have lots of flexibility in your job such as being able to work from home or a coffee shop and choose your own hours Wanting to run your own experiments and projects to help grow the business and forge new roles within the business Looking to earn a fantastic wage with ultimate flexibility. The only limit to your salary is you! Above all, we want someone who is ready to learn quickly and has a passion for gaining knowledge, acquiring new skills and developing personally in your life. FUN and Keen to make mistakes but learn quickly!

If this describes you, you need to sell yourself to us by sending us an email to and explain why this is you. Once we have had this, if we select you to progress to the next stage you will come and join us on a discovery day for a chance to find out a bit more about the company and let us get to know you a little better.

We can’t wait for you to join us on this exciting venture for our company and see how you can positively impact the direction we take.

The Role

Purpose

The Property Proficinado  role is a diverse and extremely flexible role responsible for the running of Relocation PA’s day to day core business of managing tenants and looking after our properties. Property Management is a crucial aspect of the business and as the property Proficinado  you are vital to our success on a day to day level.

Responsibilities

Your Responsibilities as the Proficinado  will be wide and varied, allowing huge freedom in your work life due to our unique working hours policy as long as the jobs you are required to do get done. This role allows huge scope to go into many other areas of this business as everyone starts by learning how to let and manage our properties. It is also a very strong foundation if you are looking to learn about property and eventually go into the property yourself, which we encourage all our employees to do if they are inclined.

Your day to day roles and responsibilities as our PM will include:

1. Checking Fire Alarms Weekly and Emergency Lighting in all Properties

Checking all properties’ Fire Alarms every week & recording the test Sounding the alarm from different call points each week Looking to see that the panel is not damaged and is functioning correctly, no zones are isolated and no faults are showing on the panel. Visually checking the detectors and call points Visually checking the emergency lighting to ensure that there is no damage and the bulbs are sounds and in good working order Testing the emergency lighting on a monthly basis. 

2Ensure Rooms to Rent signs are up

Making sure our Rooms to Rent signs are outside all properties with vacant or imminently available rooms to rent.

3. Checking Communal areas and the outside of all Properties every week (normally when testing fire alarms):

4. Producing and Updating Notice Boards and House Manuals in Properties

  • Ensuing all properties have notice boards in them
  • Printing, laminating and putting up notices for new Properties Producing or updating Relocation PA House Manuals for all properties Ensure notice boards are in position, checklists are signed and notices are up to date
  • Remove any old signs and certificates that are no longer valid.
  • Check All legal certificates are up to date – (GAS CERTS, EPCs, HMO License. 

5Conducting Monthly Maintenance Reviews of Communal Areas

Conduct Monthly Maintenance review (previously called an inspection) in each property using our software to guide you through, namely:

  • Carpets are not loose or torn
  • Balustrades are sound
  • Property is reasonably clean and in good decorative order
  • Fire doors are sound and intumescent stripes are in place
  • Overhead door closers are in place and work i.e. they close the door with no assistance from you.
  • The kitchen door is not propped open
  • The kitchen equipment is in working order
  • All taps, shower and drains work effectively
  • Check Fire Alarms (weekly) and Emergency lighting
  • The cleaners are doing a good job and signing the time sheetNothing is missing
  • Inputting any maintenance jobs required into CRM system
  • Issuing any maintenance tasks to members of the maintenance team
  • Checking all maintenance jobs have been completed

6. Conducting Quarterly Room Inspections

Informing tenants and obtaining their consent to enter their bedrooms Conducting Quarterly Inspections of All rooms in All houses using our software to guide you through

7. Dealing with Maintenance requests from Tenants

Dealing with all incoming maintenance issues and requests from tenants Logging them on the CRM system Issuing the jobs out to maintenance contractors Accompanying the contractor to the job if required Following up the jobs to ensure they have been completed

8. Checking Vacant Rooms

Visiting and checking all empty rooms Checking for any faults, damage or damp

9. Knowing and Managing existing RPA Tenants

Knowing the names and occupations of all tenants who rent through Relocation PA Dealing with all current Tenant requests and communication Sending tenants birthday and Christmas cards

10. Preparing Rooms to Let

  • Dressing and organising professional photography of vacant rooms
  • Organising for all rooms that are ready to let to be cleaned for incoming tenants.
  • Putting together Tenant Welcome boxes and writing welcome cards ready for check in.

11. Showing Tenants around Properties

Conducting viewings with prospective tenants in rooms and houses.

12Checking In Incoming Tenants

  • Ensuring room has been cleaned prior to check-in including removing dressing kit
  • Make up bed if bedding pack has been requested
  • Preparing welcome box and card
  • Informing current tenants of house that new tenant will be moving in
  • Meeting tenants checking in at their new home
  • Showing them around Explaining the house manual and notice board and where key items such as: Wi-Fi password, fuse box and stop cock.
  • Handing keys over to the incoming tenants. Explain online inventory

13. Checking Out Outgoing Tenants

  • Conducting Room Inventory for Outgoing Tenant
  • Handing back of Keys from Outgoing Tenant
  • Checking room for damage Preparing room for new incoming tenant either with cleaning or repainting/carpeting if needed.

14Overseeing Cleaners, Gardeners and Window Cleaners

Checking Cleaners and Gardeners are carrying out their work weekly (gardeners less frequently depending on the time of year) Checking window cleaners attend regularly

15. Writing Monthly Property Report for Landlords

Sending Monthly and Quarterly maintenance PDF reports to landlords with one-page monthly property report. This is generated from our software.

16. Renewing and updating any Certificates or Legislation

Ensuring all Gas Certificates, EPCs, Electricals Certificates and HMO Licenses are in date and updated on the company CRM system. Arranging for renewal of certificates where required

General

Attend the monthly team meeting Update company CRM system regularly. Complete a detailed departmental KPI schedule each week and produce the completed schedule for the monthly meetings To take on any other requests from any of the Directors, as required for the smooth running and progression of the business To form part of a small fun team, supporting each other and maintaining a good sense of humour at all times.

Fancy the challenge?

That's great to hear! We're always keen to hear from talented and passionate people.

Apply Today

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